Incidents reported on status page for Acme Revival https://status.acmerevival.com/ https://d1lppblt9t2x15.cloudfront.net/logos/19534696ad9c3feb587a6db29487f7ed.png https://status.acmerevival.com/ en https://status.acmerevival.com/incident/409844 Tue, 06 Aug 2024 16:47:00 -0000 https://status.acmerevival.com/incident/409844#5914ecb8583c9a56c8adf608e0960659157ef1ac38d22f90e3eb88b771f5c627 We have identified the root of the cause and implemented a fix. Some server processes may be slow for the next hour or so. https://status.acmerevival.com/incident/409844 Tue, 06 Aug 2024 16:47:00 -0000 https://status.acmerevival.com/incident/409844#5914ecb8583c9a56c8adf608e0960659157ef1ac38d22f90e3eb88b771f5c627 We have identified the root of the cause and implemented a fix. Some server processes may be slow for the next hour or so. https://status.acmerevival.com/incident/409844 Tue, 06 Aug 2024 15:57:00 -0000 https://status.acmerevival.com/incident/409844#55abc3fe2e7e7dbdf8902c4fca0c9146475ddf066dce42ebe14b5207d5c27e05 We are seeing reports of users unable to access specific content with an error regarding database connection. We are investigating and trying to find a solution. https://status.acmerevival.com/incident/409844 Tue, 06 Aug 2024 15:57:00 -0000 https://status.acmerevival.com/incident/409844#55abc3fe2e7e7dbdf8902c4fca0c9146475ddf066dce42ebe14b5207d5c27e05 We are seeing reports of users unable to access specific content with an error regarding database connection. We are investigating and trying to find a solution. https://status.acmerevival.com/incident/399641 Thu, 18 Jul 2024 20:51:00 -0000 https://status.acmerevival.com/incident/399641#8da88941c09770af6d1783c176ba118a446ce38f536fe6dce3d9568e39a777a1 A fix has been implemented and tested throughout this morning. https://status.acmerevival.com/incident/399641 Thu, 18 Jul 2024 20:51:00 -0000 https://status.acmerevival.com/incident/399641#8da88941c09770af6d1783c176ba118a446ce38f536fe6dce3d9568e39a777a1 A fix has been implemented and tested throughout this morning. https://status.acmerevival.com/incident/399641 Wed, 17 Jul 2024 22:01:00 -0000 https://status.acmerevival.com/incident/399641#c66035f9f790ba782df83fc80408379e35ba7f12826da80c45f0bd68f8edca12 The source of the problem has been identified and we are working on a fix. Some interruption to server processes may occur as we roll back implementations that have caused this issue. https://status.acmerevival.com/incident/399641 Wed, 17 Jul 2024 22:01:00 -0000 https://status.acmerevival.com/incident/399641#c66035f9f790ba782df83fc80408379e35ba7f12826da80c45f0bd68f8edca12 The source of the problem has been identified and we are working on a fix. Some interruption to server processes may occur as we roll back implementations that have caused this issue. https://status.acmerevival.com/incident/399641 Wed, 17 Jul 2024 18:56:00 -0000 https://status.acmerevival.com/incident/399641#74706e6d487827d53a317d14a1fe75092bc972521bc6e8079a0ec1cc85eefa1f We're currently experiencing a connectivity issue between proper databases and Service Detail fields. This is primarily affecting back-end personnel tools only however may delay the creation of new service details. Existing service details are not affected at this time. https://status.acmerevival.com/incident/399641 Wed, 17 Jul 2024 18:56:00 -0000 https://status.acmerevival.com/incident/399641#74706e6d487827d53a317d14a1fe75092bc972521bc6e8079a0ec1cc85eefa1f We're currently experiencing a connectivity issue between proper databases and Service Detail fields. This is primarily affecting back-end personnel tools only however may delay the creation of new service details. Existing service details are not affected at this time. https://status.acmerevival.com/incident/338261 Sun, 10 Mar 2024 01:11:00 -0000 https://status.acmerevival.com/incident/338261#e8784f7985da31c35f0dd5f78263e17d6269cef8b2af6144a1a8b78396041db6 The issue has been resolved. https://status.acmerevival.com/incident/338261 Fri, 08 Mar 2024 21:56:00 -0000 https://status.acmerevival.com/incident/338261#da27614d5993ebbea14900ca297d86e8746474c52dd0f6c559ade4d4cc01baae Some customers may see inaccurate storage fees displayed storage details. The problem has been identified and we are working on a solution. https://status.acmerevival.com/incident/280420 Tue, 31 Oct 2023 16:59:00 -0000 https://status.acmerevival.com/incident/280420#ee79e0c4116de8ce8f3f494c3f5901fdd25460032c79cd1d328aad580aa3dde4 We have identified the root cause of the email delivery issues and have implemented a fix. All email notifications both inbound and outbound are delivering. We will continue to monitor this issue. https://status.acmerevival.com/incident/280420 Tue, 31 Oct 2023 14:40:00 -0000 https://status.acmerevival.com/incident/280420#99f2a3358688c5acac5e08e1aa443900aa2788b48165257c95678f738aecb036 We are currently aware of an issue affecting outbound email communication via our outbound web servers. Email notifications triggered by the main web platform may not be delivering. https://status.acmerevival.com/incident/209155 Thu, 18 May 2023 17:25:00 -0000 https://status.acmerevival.com/incident/209155#2e987310539fd3c91ab85d9ddf196d48b0aa60677e414a2de038827bf4d882a7 The issue has been resolved for all users at this time. https://status.acmerevival.com/incident/209155 Thu, 18 May 2023 16:34:00 -0000 https://status.acmerevival.com/incident/209155#ae1d9c9f732e2a924d4dea99b55727bcceddc61b5874a4cb865935659e2cff2f The issue has been identified, and a fix is being put into place. https://status.acmerevival.com/incident/209155 Thu, 18 May 2023 15:57:00 -0000 https://status.acmerevival.com/incident/209155#513faba123f3eec046263e54d015a97a0fbf2246d0a6f1dac2a93ec2310f39d0 Users may experience abnormal formatting as a result of CSS functionality issues across the platform. https://status.acmerevival.com/incident/200652 Thu, 27 Apr 2023 16:43:00 -0000 https://status.acmerevival.com/incident/200652#ea1e89c7b5512c3001ef5dd48dddd589c13054d183832d748bf4223129f36bab All outbound email notifications are firing at this time. This has been resolved. https://status.acmerevival.com/incident/200652 Thu, 27 Apr 2023 16:43:00 -0000 https://status.acmerevival.com/incident/200652#ea1e89c7b5512c3001ef5dd48dddd589c13054d183832d748bf4223129f36bab All outbound email notifications are firing at this time. This has been resolved. https://status.acmerevival.com/incident/200652 Wed, 26 Apr 2023 21:52:00 -0000 https://status.acmerevival.com/incident/200652#7a3c46ab820859d8897249b818e921e4d7abd14cfa4488edf03b84f3acb8bbff Most notifications are firing at this time. Repair / Service updates are not sending email notifications at this time. We are still working on this issue. https://status.acmerevival.com/incident/200652 Wed, 26 Apr 2023 21:52:00 -0000 https://status.acmerevival.com/incident/200652#7a3c46ab820859d8897249b818e921e4d7abd14cfa4488edf03b84f3acb8bbff Most notifications are firing at this time. Repair / Service updates are not sending email notifications at this time. We are still working on this issue. https://status.acmerevival.com/incident/200652 Wed, 26 Apr 2023 18:40:00 -0000 https://status.acmerevival.com/incident/200652#417e2e82c59f00ac4a85084427d29f6101f9327633873ad71a1089ed0bee53f1 We are currently investigating an issue with outbound email not firing or delivering to users. This may effect your ability to submit support requests, and receive order notifications. https://status.acmerevival.com/incident/200652 Wed, 26 Apr 2023 18:40:00 -0000 https://status.acmerevival.com/incident/200652#417e2e82c59f00ac4a85084427d29f6101f9327633873ad71a1089ed0bee53f1 We are currently investigating an issue with outbound email not firing or delivering to users. This may effect your ability to submit support requests, and receive order notifications. https://status.acmerevival.com/incident/197322 Mon, 17 Apr 2023 20:09:00 -0000 https://status.acmerevival.com/incident/197322#09f62a2df7ac71d5bab9bec0b87c8dc58f4dbac4885c20d9fefdb4b568785869 This has been resolved. https://status.acmerevival.com/incident/197322 Mon, 17 Apr 2023 15:00:00 -0000 https://status.acmerevival.com/incident/197322#d0dca7fc40abe001eb4a77dfaeb2f7d96879ec5b80f8d7ead7d8c9bc20170149 On Monday, April 17th from approximately 9:00am - 2:00pm (MDT) some emails may have bounded back to the sender from help@acmerevival.com. We've corrected the issue and all systems are back to normal. https://status.acmerevival.com/incident/180970 Sat, 04 Mar 2023 04:29:00 -0000 https://status.acmerevival.com/incident/180970#cf5b6f0efd70b2e6790fdf9fcaa865044739037d59902c835e554aa52bc5b825 We have resolved the fetch price display issue. https://status.acmerevival.com/incident/180970 Fri, 03 Mar 2023 04:05:00 -0000 https://status.acmerevival.com/incident/180970#8b1065eb80f0256eef2539d26ac6d9580b177a8481299a409513c57d9c6da884 Single Product Price Fetching requests may display arbitrary or irrelevant pricing data on both existing and new fetched price values. Although price fetching requests are processing successfully, and returning accurate data, the modal confirmation may reflect inaccurate real-time pricing. https://status.acmerevival.com/incident/167387 Sat, 28 Jan 2023 09:59:00 -0000 https://status.acmerevival.com/incident/167387#659712ef195289a38aaf599c505d8c0c9e66b78a4c30128c22f29d7c1c440610 Maintenance completed https://status.acmerevival.com/incident/167383 Mon, 23 Jan 2023 17:25:00 -0000 https://status.acmerevival.com/incident/167383#733a6c31ad0f06a5e792225ab963031fb2827167e5d0ce53d512e62751d42ce8 From approximately 9:31am(MST) to 9:49am(MST) our servers experienced a brief interruption in service due to an emergency scaling operation. We apologize for any inconvenience this may have caused. The issue has been resolved and service has been fully restored. https://status.acmerevival.com/incident/167387 Mon, 23 Jan 2023 10:00:00 -0000 https://status.acmerevival.com/incident/167387#8b7a46aa5442a4eff42b05e4899984e6cff6690c961c7e16b089399882ff2ebb Scheduled maintenance on our product listing feature is slated for January 23rd to January 27th. During this time, some features of the product listings may be unavailable for very short periods of time. However, we do not anticipate any significant downtime and all users should be able to access product listings and complete checkout without interruption. https://status.acmerevival.com/incident/151964 Mon, 09 Jan 2023 17:43:00 -0000 https://status.acmerevival.com/incident/151964#a5c554e8ed0deef724d6c8aec8fde39bf0dd28161259ab265fe101cdf8075fd2 A conflict with a return modal flow field id prevented proper auth of the full name filed within the repair flow. The conflicting field_id has been resolved. https://status.acmerevival.com/incident/151964 Mon, 09 Jan 2023 17:38:00 -0000 https://status.acmerevival.com/incident/151964#ec38af70fd72e56709997282f47d2ca361c688ffc29d50fda8fb26105d1a19e4 The problem has been resolved, and the Repair UI workflow is back to normal status. https://status.acmerevival.com/incident/151964 Mon, 09 Jan 2023 17:35:00 -0000 https://status.acmerevival.com/incident/151964#e1b7ef219e0081ceff6802693ad749b8d9efaf29f9c79157fd90295b0f555aed We have identified the root cause and are working on a solution. https://status.acmerevival.com/incident/151964 Mon, 09 Jan 2023 16:55:00 -0000 https://status.acmerevival.com/incident/151964#29df76ffb5a179306beba0aad621b347fde72b54db7a64074e36badb0b45f7b1 Users may receive an error when entering their name on the Repair UI workflow modal.