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Downtime
Performance Degradation Across Front-Facing Services
Jan 12 at 07:31am MST
Affected services
Acme Revival Platform
Acme Revival Technician Network Platform
Resolved
Jan 12 at 04:09pm MST
Resolved.
Affected services
Created
Jan 12 at 07:31am MST
Identified and resolved an issue where an application component introduced excessive processing latency across several front-facing services. The component caused response times to exceed 50 seconds under normal load conditions due to inefficient request handling within the service layer. Configuration changes and targeted mitigations were applied to restore normal performance. All affected systems are now operating within expected parameters, and monitoring confirms full recovery.
Affected services